Guest Services


Great Smoky Rentals has anticipated most of our guest’s special needs. Whether you are celebrating a special birthday, anniversary or just want that romantic getaway, we can make the necessary arrangements for you. Choose from our list of Guest Services or make a unique request to GSR’s Concierge staff. We can make your trip to our Smoky Mountains that unique romantic memory. So whether you are visiting with your partner or a large group, we at GSR have the solution. From catered arrival meals, to your breakfast “starter” packages, we can handle it for you. Check out all our services and let us know how we can make your Smoky Mountain vacation a truly memorable one. All prices based on services requested.  Please call for pricing information.

GSR Concierge Services

The GSR concierge staff are always available to help you with those special needs while you’re visiting our area, from arranging local horseback riding reservations, choosing a white water rafting trip outfitter, finding a local fishing guide or just getting local directions, we are just a phone call away.

Breakfast \"starter\" Package

This is designed to help relieve you of the requirement of being prepared for breakfast after a long drive. GSR will pick up and deliver your initial “starter” grocery needs (eggs, milk, breads, etc.) from our local grocer and stock your refrigerator in advance of your arrival.

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Arrival Dinners

This can be especially useful during the busy times of the year due to long waits at restaurants. GSR will coordinate with local restaurants for the delivery of your meal. Menus for most of our local restaurants can be found on our website.

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Cupid's Special

GSR can assist you in showing someone you care or help put the spark back into your relationship with flowers and welcome baskets, including fruit, candy, wine or champagne.

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Business and Personal Services

You may have left the business world behind, but it may not wish to leave you. GSR has the capabilities of sending and receiving emails and faxes, deliveries or messages. We maintain a business center at our office that is available to you for that personal or business emergency.

Christmas

GSR’s elves can make Christmas appear for your arrival with anything from just a Christmas tree, or all the trimmings too.

Special Events

Should you be planning a family reunion, wedding reception, or any other group function GSR can be your local family “coordinator”. We are here to coordinate your special needs from occasion equipment rental to catering.

Special Service fees.

Most of GSR’s special services are complementary. Those requests requiring GSR labor or materials will be charged nominal rates, based upon you specific request.